Q: How often do you offer classes and when do they meet?
A: We offer programming three times a year. In the Fall, which begins in September and in the Spring, which begins in February, we offer classes once a week, or twice a week for toddlers. Our Summer program, which begins in June works a little differently, it runs from Monday to Thursday and Friday is a field trip day, we hold three separate summer session, each session runs for two weeks.
Q: How large are your classes?
A: We accept a maximum of 10 students per language class. Our average is 6-8 students per class.
Q: Where can I take Chinese classes?
A: Classes are available at two locations are Downtown site is located at 100 Washington Street, New York, NY, 10006. In addition we have a satellite location on the Upper East Side, located at 151 East 65th street, New York, NY, 10065.
Q: How do I find out the availability of a class?
A: To verify the availability of a class, please contact the Children and Youth Program at 212-744-8181 ext.110 or by emailing [email protected]
Q: How do I register for class?
A: Registration may be made over the phone by calling 212.744.8181 x110. You may also come and register in person. Registration for classes is on a first-come, first-served basis.
Q: May I sign up for classes after they have started?
A: If a class is not fully subscribed, late registration is permitted up to and including the third class. All classes are closed after the third session. Please note – classes are not available on a pro-rated basis.
Q: If I have had some background in Chinese before and I don’t know what level to sign up for, what should I do?
A: While we do not have a formal placement test, it is recommended that you visit China Institute for a 15-minute appointment with a staff member to review course material and partake in an informal assessment. Please call 212.744.8181 x110, or email [email protected] to set up an appointment during our regular office hours, Monday – Friday, 10am – 5pm.
Q: If the class is not right for me, may I transfer to another level?
A: Transfers of classes must be requested by telephone, 212.744.8181, x150, before the third session. Transfers are contingent upon the enrollment levels of the new class.
Q: What is your refund policy?
A: Class tuition is non-refundable unless a written request is submitted to the Adult Language & Studio Programs and approved by the staff in that office. No refund or credit is allowed for withdrawals from a lecture, workshop, day-tour or single-day event. For courses with 5 sessions or fewer, refunds will be issued only if the student withdraws before the course begins. For courses with 10 sessions or more, refunds will be issued according to the following schedule:
•100% tuition: one week prior to the first class/session
•90% tuition: prior to the 2nd class/session
•80% tuition: prior to the 3rd class/session
•No refund: after the third class/session
Additionally, the $50 registration fee and learning materials/textbooks are non-refundable. Refunds will be returned in the same method of payment. Please allow 8-10 business days for processing of refunds. Refunds for checks and money orders may take as long as 4 to 6 weeks to process. Students who applied previous credit for either full or partial payment are not entitled to a refund and/or additional credit.
Q: Do you also offer credit?
A: Yes, we may issue a Letter of Credit under special circumstances, which will be drawn to reflect the credit amount. This letter shall be surrendered by the student when the credit is applied toward a class. Credit granted for classes are valid for a period of one year following the date of issue. The credit balance may only be applied to classes in the Adult Language and Studio Program.
Q: What textbooks do you use and how may I purchase them?
A: We use a series of textbooks called the Far East Chinese Series, the books levels coincide with the levels of our classes. These books can be ordered through China Institute or through the website for the publisher of this series of textbooks https://www.eliteculture.com/magento/. Please note that books and CDs are not included in the tuition fee.
Please also review our Registration Policy.
CHINA INSTITUTE WILL NOT PROVIDE MAKE-UPS OR ISSUE REFUNDS FOR PROGRAMS AND CLASSES MISSED AS A RESULT OF STUDENTS’ ILLNESSES, EMERGENCIES OR OTHER EVENTS BEYOND THE INSTITUTE’S CONTROL.